Working with Steve Guaglianone and the Novella Homes team over the past year and a half to build our dream home has been a wonderful experience. My husband and I did not take the decision to undergo the process of building a custom family home lightly. We met with many custom builders in our area and chose to go with Novella Homes because of the personalized attention that they provide to each of their customers and their genuine commitment to create a quality home.
During the entire process, Steve made us feel like our biggest investment was a top priority for him. He returned every call immediately (day or night), met with us for various selection appointments (even if it meant traveling back to Virginia multiple times a month), and assisted us in researching and making every single selection decision to ensure that we received the exact house that we dreamed of.
Steve’s personal touch and level of service were consistent throughout every step of the process, from purchasing the land, during construction, to the finishing touches and punch list completion. Building a custom home is a lot of work and can be very stressful at times, but my husband and I really enjoyed the entire process, which is a rarity in the business and a testament to Steve’s and the Novella Homes team’s dedication and commitment to the process.
We can honestly say that the custom home building process was truly an all-around great experience and the end result exceeded all of our expectations. We would highly recommend Steve and the Novella Homes team to anyone that was looking to build their dream home.
— Sincerely, Natasha Greiner
I would like to extend my recommendation on behalf of Novella Homes. As a satisfied customer, I believe my insight would be useful as a reference.
I moved into my Novella Home in Arlington, VA a year and a half ago, and my experience has been nothing short of excellent. Of course with any new home or project you have problems and issues that need to be fixed, but Novella and specifically Bob and his son, Stephen Guaglianone, by our side made all the difference. They stand by their word and are first class individuals.
My wife Kathleen and I were expecting our first son, we were finding it difficult to find a home that fit our needs and lifestyle. When we were introduced to Novella, we truly felt that we had found what we were looking for, and that experience and warranty provided by Novella have been first class. I am proud to call Bob, Stephen, and the Novella team as part of our family.
— Andrew J. McKenna, McKenna and Associates
I am pleased to recommend Stephen Guaglianone and Novella Homes as the builder for your new community. In February 2011, my wife and I purchased a home built by Novella Homes in McLean, VA- because of Stephen’s hard work, professionalism, and meticulous attention to detail, it has been a first-class experience all the way.
Stephen puts careful consideration into every facet of his homes’ design- which comes through not only in the home itself, but also in the way he interacts with customers at every stage of the process. We love our home because of how it feels: the layout has a good flow, everything is well-designed, and absolutely no corners were cut. We’ve also loved working with Stephen because of the little extras he’s provided. During the building phase, he was incredibly accommodating when I requested that he lengthen our driveway and add additional outdoor lighting. He made the changes seamlessly and it seemed like it had been that way all along. When we moved into the house, we even received a house manual with everything we could possibly want to know about the house- so when we decided to install new hardwood flooring, we were able to have it stained to match the existing flooring precisely. Those are the kind of small, thoughtful details that are Stephen’s hallmark.
Stephen believes in doing things the right way, from start to finish. I hope that you’ll enjoy working with him as much as my wife and I have.
— Tony Russo, Vice President, Federal Legislative Affairs